Privacy Policy

Who we are

LANGLEY LODGE Developments Limited (“LANGLEY LODGE Developments”, “we”, “us”).

We take the privacy and confidentiality of our clients, potential clients, ex-clients and their affiliates very seriously and we are committed to protecting it.

This Privacy Policy explains the type of information we collect, why we collect it, how we use it, who we might share it with and how to correct or modify it.

We may use your personal information:

To contact you to discuss your enquiry using the contact details provided by email;
to perform a contact, such as engaging with an individual or company or other services;
for the establishment, exercise of engaging in business;
for legitimate business purposes; or
to contact you to tell you about updates, products or services that may be of interest to you, provided by us or other members of LANGLEY LODGE Developments Limited, if you have provided your consent (where necessary) for such use, or the organisation that you work for has obtained your consent (where necessary).

How we collect your personal information

We collect and process your personal information in order to facilitate the provision of engaging in business. The personal information you supply to us in connection with any such business or employment may include: your name, address, contact details, date of birth, National Insurance number, employment details including records held by your employer.

Most of this information will have been provided by you, however there may be instances where it comes from other sources or third parties. For example, we may be outsourced such as disclosure documents etc.

Your personal data will be held in electronic and/or manual format.

Why we collect your personal information

We will use your personal information for the following purposes:
the provision of conducting any business;
the administration and management of your business and account checking and billing;
the legitimate business purposes associated with the operating our business such as client satisfaction surveys and auditing;
to comply with any laws or regulations.

Sharing your personal information outside of LANGLEY LODGE Developments Limited
We may need to communicate your personal information to other individuals or organisations to facilitate any business arrangements between us.

Accessing and updating your personal information

You have a number of legal rights over the personal information held by us. These include the right:
to access your personal information held in our records, whether electronically or manually;
to correct or update any personal information that you think is incorrect;
to object to further processing, including stop receiving marketing material from us which you previously signed up for, by updating your marketing preferences;
to ask us to delete your personal information. We will only be able to accommodate this request where it is no longer necessary for the purpose(s)

for which it was provided or where we no longer have a lawful basis to process your personal information;
to receive the personal information we hold about you in a portable format, however this need only be provided in limited circumstances where the

processing has been done by automated means; and
to ask us to stop processing your personal information in certain circumstances. Asking us to stop doing this may mean we are no longer able to provide you with legal services and impact your client retainer.

You should contact us should you wish to have access to this information or to update or complete any of our records pertaining to your personal information.

Requests can be made via;

Post to:

Langley Lodge Developments
41B High Street
Langley Moor
Durham
DH7 8JW

Or - via email to:

info@langleylodgedevelopments.co.uk

For more information about this policy, or if you would like to make a complaint in relation to the way we process your personal information, please contact us at the above postal or email address.

We will endeavor to resolve any issue or complaint, however if we are unable to do so to your satisfaction, you can contact the Information Commissioner’s Office (ICO), the website is www.ico.org.uk.

Other Websites

Sometimes other websites may collect information from you that subsequently may be passed onto us. In addition, this website may contain links to other websites. This Privacy Policy only applies to this website, so please ensure you also read the privacy policy of the other website provider. We bear no responsibility for the operation, content or policies of other websites.

How long we keep your personal information

We will retain your personal information for as long as it is reasonable and necessary for the use for which we have collected it in accordance with applicable laws, and our statutory obligations. We may also use your personal details to provide you with information about legal developments, news or events if you have subscribed to our newsletters, or to ask you to participate in a client satisfaction survey.

Transferring personal information overseas

Most of the personal information we hold on you will be used and stored in the UK. However, there may be instances where some or all of your personal information is transferred overseas as some or our operations and third-party providers are located outside of the UK. Where this occurs, we have taken steps to ensure that data is held securely.

Security

We will keep your personal information confidential and will take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy. Where you are provided with any confidential information, you must not disclose such information to any third party.

Updating this Policy

We may amend this policy at any time by either notifying you or posting a revised version on our website at www.langleylodgedevelopments.co.uk

What about changes to this policy

We reserve the right to update this policy to reflect any changes to the way in which we collect, process or share your personal data, or to reflect any legal requirements. When we make any changes, we will upload the new version to our site. The new version will take effect as soon as it is uploaded.

This policy was last amended on [3rd January 2022] and supersedes any earlier versions.

LANGLEY LODGE DEVELOPMENTS
On-Line Privacy Policy
(v3) January 2022